Sail Shade Boutique UK

Breathable shade sails with durable UV protection
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Shipping information, tracking and receiving your parcel

Shipping and pricing information shown on this site applies to deliveries to Mainland UK.

For other regions/countries, please refer to the relevant official website.

High-performance shade sails

Trackable shipping when supported
Orders are scheduled for dispatch after payment has been confirmed. Shipping times may change depending on destination, carrier capacity and seasonal volume.

Where the carrier provides it, tracking information will be shared after the parcel is handed over for delivery.

When the delivery arrives, check the outer packaging before disposal. If the package is damaged, or if anything appears missing or damaged, please contact us as soon as possible with your order reference and, if possible, photographs of the parcel and contents.

Fixings and installation accessories

Free delivery with a shade sail
Accessories ship free of charge when included with a shade sail order.

If accessories are ordered separately, a small delivery charge may apply depending on weight and destination. Please contact us for a quote.

Delivery to another country?

Please use the relevant site for the delivery country.

Zone : Z7uk
© Sail Shade Boutique UK

Coolaroo shade sails for patios, gardens and outdoor living

Our Coolaroo shade sails suit patios, gardens and pool areas across the UK, with breathable fabric, strong UV protection and reliable fixing options for a wide range of outdoor spaces.

Orders are prepared for dispatch once payment has been confirmed. Delivery times can vary depending on the destination, carrier capacity and seasonal demand.

Where the carrier provides tracking, a tracking reference may be shared after the parcel has been handed over for delivery.

When your order arrives, please check the outer packaging before disposing of it. If the carton is visibly damaged, or if any item appears missing or damaged, contact us promptly with your order reference and, where possible, photographs of the packaging and contents.
Shade sail orders are supplied with delivery information shown for the relevant delivery area. Fixing kits and installation accessories are normally delivered free of charge when ordered together with a shade sail.

If fixings or accessories are ordered separately, a small delivery charge may apply depending on the weight, destination and carrier requirements.

For separate accessory orders, please contact us before ordering if you need confirmation of the delivery charge.
Please retain your order reference until the delivery has been received and checked. This helps us identify your order quickly if you need to contact us about dispatch, tracking or delivery.

Before installation, check that the shade sail, fixing kit and any accessories match your order. It is best to do this before arranging fitting work or preparing anchor points.

For installation preparation, allow enough space between each sail corner and its fixing point so that tensioning hardware can be fitted correctly.